After the payment complete  !
a. After your payment is made , we need you send us an emial by your paypal email to confirmed your order details about your full name ,server name, character name. After the email and game detail confirmed We may need to call you for verification purposes before delivery. With your current phone number we are able to verify & complete your order in the quickest possible time (under 30 mins).

b.On home page, there's an tracking order option. just put your order number, then you will get all the details about your order. Also you can contact through Live Chat.